LiveCombatSports Pty Ltd (ABN 75 676 011 091) of PO Box 571, Kyneton VIC 3444 ("we", "us") respects your privacy. This policy explains how we handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. It covers our website livecombatsports.com.au, our pay-per-view platform, our apps and our broadcasts.
1. What we collect
- Viewers and fans: name, email address, mobile number, account and purchase details (which events you bought and when), marketing preferences, and messages you send us. We do not store your full card details; our payment provider handles payments.
- Fighters: name, nickname, fight record, gym, age, height, weight, reach, photo, results and fight statistics.
- Promoters and staff: name, contact details, login details and event documents and files you upload.
- Technical information: IP address, device and browser type, and how you use our website, collected through cookies and analytics tools.
2. How we collect it
- Directly from you, when you sign up, buy a PPV, join our mailing list, use our apps or contact us.
- From our streaming platform and payment providers, about your account and purchases.
- From promoters and event officials, for fight cards, fighter details and results.
- Automatically, through cookies and analytics on our website.
3. Why we use it
- To provide our services: your account, purchases, streams, replays and customer support.
- To produce our broadcasts and publish fight cards, tale-of-the-tape graphics, fighter profiles and results.
- To send you news about upcoming events, only if you have agreed (see section 4).
- To understand and improve our website and services, keep them secure, and meet our legal obligations.
4. Marketing
We only send marketing emails or texts with your consent, for example when you join our mailing list or tick the box on our Contact Us form. Every message identifies us and includes an easy way to unsubscribe. We act on unsubscribe requests within 5 working days.
5. Who we share it with
We do not sell your personal information. We share it only as needed with:
- service providers who help us run our services: our streaming platform, payment processor, website and database hosting, email delivery, file storage and analytics providers;
- the public, for fighter information shown in our broadcasts, fight cards, results and fighter profiles. Fighter details are provided through the promoter, with the fighter's consent (or a parent or guardian's consent for fighters under 18);
- government bodies, regulators or police, where the law requires or allows it.
6. Overseas storage
Our main database is hosted in Sydney, Australia. Some of our service providers store or process information overseas, including in the United States, Canada and Japan. We take reasonable steps to make sure they protect it in line with Australian privacy law.
7. Cookies and analytics
Our website uses cookies and Google Analytics (through Google Tag Manager) to understand how visitors use the site. This information is not used to identify you personally. You can block or delete cookies in your browser settings, or opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
8. Security and how long we keep it
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including secure hosting, encrypted connections and access limited to authorised staff. We keep information only as long as we need it for the purposes above or as the law requires, then delete or de-identify it. If a data breach is likely to cause serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by law.
9. Access, correction and anonymity
- You can ask to see or correct the personal information we hold about you. We'll respond within 30 days. We may need to confirm your identity first.
- You can browse our website without telling us who you are. To buy a PPV or create an account, we need your name and email address.
10. Automated decisions
We do not use computer programs to make decisions about you that significantly affect your rights or interests.
11. Complaints
If you have a privacy concern or complaint, contact us using the details below. We'll respond within 30 days. If you're not satisfied with our response, you can contact the OAIC at oaic.gov.au or on 1300 363 992.
12. Changes to this policy
We may update this policy from time to time. The current version is always on our website, with the date it was last updated.
13. Contact us
- Email: adam@livecombatsports.com.au
- Text: 0411 557 744
- Post: PO Box 571, Kyneton VIC 3444